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Privacy Policy

 

This Privacy Policy explains how Edulance Innovations (“Company,” “we,” “us,” or “our”), operating under the brand IB Math Master, collects, uses, stores, and protects your personal data when you visit and use https://ibmathmaster.com (the “Website”) and any related services. By using the Website, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: First name, last name, and email address, collected when you sign up for our newsletter, offers, or services.

  • Account Information: When you create an account, we may collect login credentials and related information.

  • Payment Information: Payments for our services and products are processed securely by trusted third-party payment providers. We do not store or have access to your full credit card details. Payment information is handled in accordance with the privacy policies of the respective payment processors.

  • Usage Data: Information automatically collected through cookies and analytics tools, including IP address, browser type, device information, and pages visited.

  • Communications: Records of communications with us, including email correspondence and support requests.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services, products, and tutoring sessions.

  • To process transactions and deliver digital content or scheduled sessions.

  • To send you newsletters, updates, promotional offers, and important service information.

  • To respond to your inquiries and provide customer support.

  • To improve our Website, services, and user experience.

  • To comply with legal obligations and enforce our Terms and Conditions.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we rely on the following legal bases to process your data:

  • Contractual necessity: To deliver the services or products you have purchased.

  • Consent: For sending newsletters, marketing communications, or placing non-essential cookies.

  • Legal obligations: To comply with applicable laws and regulations.

  • Legitimate interests: To maintain and improve our services, ensure security, and prevent fraud.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core Website functionality.

  • Analyze traffic and improve Website performance.

  • Personalize your experience.

You can control cookie preferences through your browser settings. By continuing to use the Website, you consent to our use of cookies as described in this policy.

5. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted third parties that provide services such as payment processing, hosting, analytics, and email delivery.

  • Legal Authorities: When required to comply with legal obligations or respond to lawful requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

6. International Data Transfers

We may transfer your data to service providers located outside your country. Where required by law, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. You may request deletion of your data at any time, subject to legal obligations.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access and receive a copy of your data.

  • The right to correct or update inaccurate data.

  • The right to request deletion of your data (“right to be forgotten”).

  • The right to restrict or object to processing in certain circumstances.

  • The right to withdraw consent at any time, where processing is based on consent.

  • The right to data portability.

To exercise these rights, please contact us at contact@ibmathmaster.com. We will respond in accordance with applicable data protection laws.

9. Email Communications

If you subscribe to our newsletter or receive promotional communications, you can opt out at any time by clicking the “unsubscribe” link in the email or contacting us directly at contact@ibmathmaster.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we take reasonable precautions, no method of transmission over the internet is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Email: contact@ibmathmaster.com
Business Name: Edulance Innovations
Website: https://ibmathmaster.com

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